Before registering or using any services at city88, please read these Terms and Conditions carefully. This document outlines your rights and responsibilities as a member, as well as city88's obligations as the platform operator. Continued use of this platform signifies your agreement to all terms stated herein.
Summary Key Terms
Six key things you need to understand about city88's Terms and Conditions before you get started.
Only individuals aged 18 and above are permitted to register and use the city88 platform. Age verification is conducted during the KYC process, and city88 reserves the right to close any account that does not meet eligibility requirements.
All financial transactions at city88 are subject to minimum and maximum limits. Withdrawals can only be processed to the account or wallet registered under the same member's name for security purposes.
All city88 bonuses and promotions are subject to clearly stated wagering (rollover) requirements. city88 reserves the right to modify or terminate any promotion at any time with reasonable notice to members.
Each member is responsible for keeping their username and account password confidential. city88 will never request your password through any communication channel.
Any attempt at fraud, use of unauthorized software, game manipulation, or money laundering will result in immediate account closure and forfeiture of all balances.
City88 reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes through the platform. Continued use following such notice constitutes acceptance of the new terms.
In this Terms and Conditions document, the following words and phrases carry the meanings as defined below, unless the context requires otherwise:
By registering an account, accessing, or using any part of the City88 platform, you hereby confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.
If you disagree with any part of these terms, you are not permitted to use the city88 platform. city88's failure to enforce any provision of these terms at any given time does not constitute a waiver of its right to enforce that provision in the future.
To be eligible to register and use city88's services, you must meet all of the following requirements:
City88 reserves the right to request proof of eligibility at any time. Failure to provide satisfactory proof will result in account suspension or closure.
During registration, you are required to provide accurate, complete, and up-to-date information. city88 uses this information to verify your identity and ensure the platform is used safely and responsibly.
As part of the KYC verification process, city88 may require the following documents:
All information and documents shared with city88 are protected with 256-bit SSL encryption and stored securely in accordance with our Privacy Policy. KYC is an industry-standard procedure that protects you from fraud and ensures the integrity of the platform.
City88 supports a wide range of local Malaysian payment methods including FPX, Touch 'n Go eWallet, GrabPay, QR Pay, and USDT. All deposits are processed instantly and withdrawals are typically completed within 15 to 60 minutes after approval.
Key terms relating to financial transactions:
City88 is not responsible for any transaction delays caused by third parties such as banks, e-wallet providers, or blockchain networks.
City88 offers a wide range of bonuses and promotions for new and existing members. Each bonus and promotion is subject to specific terms and conditions stated on the relevant promotions page. Rollover requirements, validity periods, and eligible games may vary between promotions.
General principles that apply to all city88 bonuses:
All games offered at city88 are operated by certified software providers and use independently certified Random Number Generator (RNG) systems to ensure the fairness of every game outcome.
Members agree to abide by the game rules set by each game provider. In the event of a conflict between the rules displayed on City88 and those of the original game provider, the original game provider's rules shall take precedence.
The following activities are strictly prohibited on the City88 platform and may result in immediate account closure, forfeiture of all balances, and potential legal action:
City88 cooperates with relevant authorities and reserves the right to disclose account information to authorities when required by law.
City88 reserves the right to suspend or close any member's account at any time for the following reasons:
Members may also request to close their account at any time by contacting the City88 customer support team. Prior to closure, all outstanding bonus rollover requirements will be voided and any bonus balance will be forfeited. Any eligible real balance will be returned in accordance with the established procedures.
City88 provides this platform on an "as-is" basis and makes no guarantee that the platform will be free from interruptions or errors at all times. To the extent permitted by law, City88 disclaims all express or implied warranties regarding the platform's suitability for any particular purpose.
City88 shall not be liable for:
In circumstances where City88's liability cannot be fully excluded, City88's maximum liability to any member shall be limited to the total amount of actual deposits made by that member within the 30 days preceding the claim.
City88 takes member privacy seriously. The collection, processing, and storage of your personal data is carried out in accordance with the City88 Privacy Policy, which forms an integral part of this agreement.
By accepting these Terms and Conditions, you also agree to the city88 Privacy Policy and authorize city88 to process your personal data for service operations, legal compliance, and platform improvement.
City88 will not sell or disclose your personal data to third parties for marketing purposes without your explicit consent, unless required by law or court order.
City88 is fully committed to responsible gaming practices. We believe that gambling should remain a source of entertainment only and not a means to resolve financial difficulties.
City88 provides the following tools to help members manage their gaming habits:
If you feel that your gaming habits are beginning to have a negative impact on your life, please contact the city88 support team or refer to the resources available on our Responsible Gaming page. We are here to help.
City88 reserves the right to update, amend, or replace these Terms and Conditions at any time. Any material changes will be communicated to members via an in-platform notice at least seven (7) days before the changes take effect, except in cases of emergency or legal compliance requirements that necessitate immediate changes.
It is your responsibility to review this Terms and Conditions page periodically to stay informed of the latest version. The "Last Updated" date at the top of this document indicates when these terms were last modified.
Continued use of the city88 platform after any updated terms take effect will be deemed full acceptance of those updated terms.
These Terms and Conditions are governed and interpreted in accordance with the laws applicable to city88's operations. Should any dispute arise between a member and city88, both parties agree to first attempt to resolve the dispute through amicable negotiation within 30 days from the date the dispute arises.
If a dispute cannot be resolved through negotiation, both parties agree to refer the matter to binding arbitration in accordance with the applicable rules. The arbitration decision is final and binding on both parties.
Nothing in these Terms and Conditions limits your rights as a user protected by applicable consumer protection laws in your jurisdiction.
Frequently Asked Questions About Terms & Conditions
The most frequently asked questions by members regarding city88's Terms & Conditions.